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Postage and returns

FREE POSTAGE - Royal Mail 1st and 2nd Class on orders of £35 or more - uk only

UK POSTAGE - First Class Royal Mail or First Class Signed for or Next Day Guaranteed by 1pm (orders must be placed by 2pm for this service)

Note: very occasionally it is not possible to provide the ‘Next Day’ service, if this is the case you will be informed via email.

Your postage is calculated at checkout, if you are unsure that the calculation is correct, get in touch via email.

Jewellery is supplied gift boxed.

Glass art such as wall panels, vases and coasters are packed in bubble wrap and boxed.

Orders are processed within 2 working days, for made to order items please allow extra time.

Orders are sent without additional insurance unless you choose ‘Next Day’.

For a postage quote for specific items send an email.

Returns - Changed your mind?

Items can be returned within 30 days of purchase. Please return them in their original packaging in their original condition. Please use the contact form link at the top of the page to notify us that that you wish to make a return. 

Once they have been received you will receive a refund excluding your original postage cost. The exception to this is earrings, which are usually not returnable for hygiene reasons. Some exceptions can be made. Please get in touch.

Faulty items

If you receive something that you consider faulty, please contact us via the contact link at the top of the page.